Frequently Asked Questions
Everything you need to know about your KickAss gear.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and include all original tags to be eligible for a full refund or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Are your products ethically sourced?
Absolutely. KickAss Products is committed to sustainable fashion. We partner with manufacturers who provide fair wages, safe working conditions, and prioritize eco-friendly materials.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.